Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, processing times may be delayed slightly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 24–48 hours.
Shipping Delays
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Natural disasters or unforeseen circumstances
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at:
Include your order number and photos (if applicable), and we will assist you as soon as possible.
Contact Us
If you have any questions about your shipment, feel free to contact us at:
Email: xpressdrop.store@gmail.com